Terms & Conditions
# Terms and Conditions
## 1. Overview
This website is operated by Genevalabs. Throughout the site, the terms “we”, “us” and “our” refer to Genevalabs. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions.
These Terms apply to all users of the site, including without limitation browsers, customers, and merchants.
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## 2. Eligibility
By using this site, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts.
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## 3. Products and Intended Use (Research Use Only)
All products sold by Genevalabs are intended strictly for laboratory research purposes only.
- Products are not for human consumption, medical use, veterinary use, or household use.
- Products are not intended to diagnose, treat, cure, or prevent any disease.
- By purchasing, you confirm that you are a qualified professional or researcher familiar with handling such materials.
- You agree that products will only be used in controlled laboratory environments in accordance with applicable laws and regulations.
Genevalabs reserves the right to refuse service or cancel orders where misuse is suspected.
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## 4. Product Information
We aim to ensure all product descriptions and information are accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current.
All products are sold as-is for research purposes.
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## 5. Pricing and Payments
All prices are listed in GBP (£) unless otherwise stated and are subject to change without notice.
We reserve the right to:
- Modify or discontinue products at any time
- Refuse any order you place with us
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## 6. Shipping and Delivery
We aim to dispatch orders promptly. However:
- Delivery times are estimates only
- We are not responsible for delays caused by couriers or customs
Risk passes to the customer upon dispatch.
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## 7. Returns and Refunds
Due to the nature of our products, all sales are final.
We do not accept returns or exchanges unless:
- The product arrives damaged
- The wrong item was shipped
Any issues must be reported within 48 hours of delivery.
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## 8. Limitation of Liability
To the fullest extent permitted by law, Genevalabs shall not be liable for:
- Any direct, indirect, incidental, or consequential damages
- Misuse of products
- Improper handling, storage, or application
You assume full responsibility for the safe handling and use of all products.
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## 9. Indemnification
You agree to indemnify and hold harmless Genevalabs from any claim or demand arising from your breach of these Terms or misuse of products.
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## 10. Intellectual Property
All content on this website, including logos, images, and text, is the property of Genevalabs and may not be used without permission.
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## 11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.
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## 12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of those changes.
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## 13. Contact Information
For any questions regarding these Terms and Conditions, please contact us using the contact us function.